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FAQs

Have a question for us? It’s important that all of our customers receive clear and accurate information about our services. If your question isn’t answered here, feel free to contact our nearest branch.

What type of loans do you offer?
We provide our customers with traditional installment loans for a variety of personal needs. Our loans do not have balloon payments and are not payday loans. We offer loans with regularly scheduled equal monthly payments. Contact the branch location nearest you for additional details.

What size loans are offered?
We offer traditional installment loans ranging from $200 to $1,700. Contact the branch location nearest you to see if we have a loan that fits your needs!

Is collateral required to get a loan?
NO.

What must I have when I apply for a loan?
Each person obtaining a loan must qualify for credit based on our credit underwriting policies, which are in compliance with applicable Texas state law. Contact the branch location nearest you for additional details.

Do you furnish credit information to any credit bureaus?
We report all credit transactions once a month to Equifax, Experian and TransUnion. Consumers can go to www.annualcreditreport.com to receive any or all three credit reports annually at no charge.

What payment methods do you accept?
We accept cash, check, money order, cashier’s check, credit card or debit card payments. Contact your nearest branch for additional details.

What is a traditional installment loan?
Traditional Installment Loans are a type of consumer credit transaction with a fixed rate, fully-amortized closed-end extensions of direct consumer credit payable in monthly installments.

Policy Service

File a Claim

Take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company or contact Agency Insurance.

Online Billing & Payments

Pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card.